The working committees deal with the comparison of structures and terminologies, the support of companies establishing an internal conflict management system, and with the targeted construction and exchange of rule sets and analysis instruments in order to obtain a systematic handling of conflicts within the legal and personnel divisions.

Working Committee 1: Collection of cases

The aim of this working committee is firstly the compilation of a questionnaire regarding implemented mediations, and subsequently the collection of case data and their qualitative analysis.

Leader of the working committee: Dr. Ulrich Hagel, Bombardier Transportation GmbH


Working Committee 2: Establishing Mediation in the economic context/ Mediation Directive


This working committee deals with current questions regarding the establishment of mediation in Germany, especially towards politics and associations. The main focus is the point of view of the participating companies as users of the proceedings. The working committee currently deals with the legislative procedure regarding the implementation of the EU mediation directive and formulated an extensive position paper for the RT to pass over to the Federal Ministry of Justice. Moreover, the committee engages in several essay projects on the issue of legal questions relating to business mediation.


Leader of the working committee: Nils Goltermann, Deutsche Bahn AG


Working Committee 3: Quality assurance


The working committee for quality assurance deals with the qualitative requirements of company-internal mediators and the mediator pool. Proficiency and selection procedures as well as concrete measures to assure and stipulate quality are mainly focused.


Leader of the working committee: Birgit Gantz-Rathmann, Deutsche Bahn AG


Working Committee 4: Establishment of Conflict Management Systems


This working committee differentiates and systematizes, amongst others, terminologies and concepts in the field of conflict management and conflict prevention.


Leader of the working committee: Jürgen Briem, SAP AG


Working Committee 5: Company-internal marketing


The working committee operates in terms of a cooperative exchange and develops possibilities of internal publication and marketing of mediation and other Alternative Dispute Resolution (ADR) proceedings aiming at the long-term implementation of these proceedings.


Leader of the working committee: Daniela Wulf, Deutsche Telekom AG


Working Committee 6: External Conflicts/ B2B-Conflict Management


The aim of this working committee is the development of conflict management systems dealing with conflicts among companies/ parts of companies and establishing strategies to enforce these concepts. Further targets are the preparation of an overview considering appropriate dispute resolution proceedings for business conflicts and the preparatory work on criteria to select appropriate proceedings as well as an inquiry about the cost of conflict.


Leader of the working committee: Dr. Ulrich Hagel, Bombardier Transportation GmbH